SHIPPING & HANDLING
We will make every effort to deliver packages within 3-7 business days to our customers living in the UK, Europe and New York on stock orders (please refer to our Made to Order items terms for MTO products). We will inform you of your Airway Bill Reference No: and date it will be dispatched.
3 – 7 DAY DELIVERY
We will make every effort to deliver packages within 7 business days to our customers living in the United States, Canada, Hong Kong, Japan and all other major worldwide destinations. Subject to Customs clearance. On made to order items we ask fro a 30 day door to door. We will do our best to make your items quicker. All Shipping is handled by UPS.
All of our stock products that are to be returned must be returned within 7 days of receipt. The product must be unworn, in perfect condition, with all original labels and packaging. Any item returned that is in anyway damaged or used will not be exchanged or refunded. Refunds will be re-credited in full on to your debit/credit card.
MADE TO ORDER ITEMS
On Made to Order items there is no guarantee. You must be sure that you know what you are purchasing as these pieces are made on request. We are unable to offer replacements or refunds on any made to order item, unless there is clear evidence that the products have been damaged in transit.